Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

• Name, email address, and phone number
• Delivery address and pickup preferences
• Payment information
• Service history and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process orders and payments
• Send service updates and notifications
• Respond to your inquiries and support requests
• Personalize your experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations
• When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

9. Contact Us

If you have questions about this privacy policy, please contact us at contact@tidywash.co.in or call (+91) 7981803195.

Last updated: January 2025